SUPPORT TO BUY
If you have any further questions, please get in touch with us by phone or email. Yuri will be happy to answer your questions.
E-Mail us at email@example.com or call us at +41 (0) 79 137 31 09 or at +1 718 564 4971 (only US customers).
He’s available by phone Monday through Friday from 9 am to 5 pm CET.
DUTIES AND TAXES
For all deliveries to each country in the world, the sales tax (VAT) as well as customs duties, ARE INCLUDED in the price of the item.
Sizes and frames of photographies are chosen by the artist according his style. Please check the details above each photo.
PAYMENT BY PAYPAL, CREDIT CARD OR TRANSFER BANK
Please select "PayPal" as your payment method and you will be transferred to the PayPal site automatically. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register one and proceed with the payment by Credit Card or Transfer Bank.
All prices shown on the web site are VAT and DUTIES included.
Swiss deliveries are handled through LA POSTE. International deliveries are handled through DHL.
1. WHAT IS NO FASHION PLACES?
No Fashion Places by Yuri Catania is an online art gallery with a collection of limited and open edition photos. These works of art are displayed framed or unframed and come either signed or as-is. You can buy also books and products made with fine art photos by the artist.
2. DO YOU SHIP WORLDWIDE? DO YOUR PRICES ON THE WEB SITE INCLUDE THE VAT TAX?
Yes, we are able to ship all art prints internationally. We ship from Italy for the EU market, from Switzerland for the Swiss market and from the USA for the United States. All the shipments are included VAT tax and duties.
3. WHEN I WILL RECEIVE MY SHIPMENT?
All unframed prints will ship out by 1-2 weeks. Swiss courier takes 1-3 business days and DHL takes 2-7 business days. All framed orders, please allow 3-4 weeks for domestic shipments and 4-5 weeks for international shipments. If you would like to request special or rushed delivery, please email us at firstname.lastname@example.org
4. WHICH PAYMENT METHODS DOES NO FASHION PLACES ACCEPTS?
Our customers can make a safe and convenient payment by bank transfer, credit card and PayPal.
5. WILL ART PRINTS FRAMED OR UNFRAMED BE SIGNED AND EDITION?
Limited Edition are signed by the artist and dated. Open Edition are unlimited edition. We send you the COA - Certificate of Authenticity - . The process of print is the “Fine-Art Giclèe.
6. WHOM DO I CONTACT IN CASE I DID NOT RECEIVE MY PURCHASED OBJECT?
We usually provide you with detailed information about the shipping process and the company that will handle the delivery. If you should have any questions regarding your shipment, please contact our customer service at email@example.com.
7. WHAT HAPPENS IF I RECEIVE A DAMAGED ITEM?
In this unlikely case, please contact our customer support. We will arrange a pick up for the object and refund your money as fast as possible.
8. CAN I RETURN A PURCHASED ITEM?
You can return any unused product to us within 14 days of receiving it, and a refund or replacement will be issued to you within 14 days of receipt of the returned product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as books,
If you received the wrong order please contact our customer support. We will arrange a pick up of the item. Nofashionplaces will pay the expenses, so there are no additional charges for our customers. To be eligible for return, your item must be unused, undamaged and in the same condition that you received it. It must also be in the original packaging.
9. THIS IS A GIFT. PLEASE INCLUDE A HANDWRITTEN NOTEN.
If you would like to include a handwritten note within your order, please email your order number and message to firstname.lastname@example.org.
10. IS MY PERSONAL INFORMATION SAFE IF I PURCHASE SOMETHING AT NO FASHION PLACES?